Call Centre
Call Centres are crucial - they are your customer's primary means of communicating with you, often at times when something has already gone wrong.
Far Edge has applied our philosophy of "Exceptional is the Rule" to Contact and Call Centres, offering a full range of services not available with other providers, with higher customer satisfaction and resolution rates.
For a list of services we provide for call and contact centres click here.
Who are our customers?
They are companies who need to manage and improve their customers interactions. Our aim is to improve your brand loyalty, customer retention, and to reduce your ongoing service costs.
How do we do this?
By continually appraising our work, and making sure that we're providing exceptional quality for our customers, and our customers' customers.
Specialists in:
- In Warranty Support
- Out of Warranty Support
- Order Fulfillment
Sectors Currently Supported:
- Distributors
- Domestic Manufacturers
- Retailers
- Manufacturing Importers
Examples of Products we support:
- Consumer Electronics (digital thermometers to Digital Televisions to PCs)
- Children's Toys
- Home and Garden Equipment
Legislative Compliance
We are familiar with the latest Trade Practices Act.
Contact us on 1300 651 002 for a FREE consultation.
or email us here to find out more.